Important Notice
All Shared Hosting payments To TeQSpark Have a 30-day Money
Back Guarantee.
TeQSpark agrees to provide the client web hosting for a monthly, quarterly, semi-annual,
annual and 2 years
fee. Clients are allowed to use the service for business/commercial
or personal websites or content.
Contents
All services provided by TeQSpark may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data or material in violation
of any country's law is prohibited. This includes, but
is not limited to: copyrighted material, material that is threatening or obscene,
or material protected by trade secrets, terrorism acts and other statue. The subscriber agrees to
indemnify and hold harmless TeQSpark from any claims resulting from the use of the
service which damages the subscriber or any other party.
Examples of Non-Acceptable Contents or Links
Pirated software
Hacking programs or archives
Warez Sites
Illegal MP3's
Spamming Software
Vip Poster
Hyip
Proxies (including proxy link websites)
Background Running Programs
We do not allow background-running programs. This includes any IRC related
software such as bouncers and bots. In certain cases we may allow programs to run
continually in the background, these are considered on a one to one basis and an
extra charge will be incurred based on system resources used and operational maintenance
needed.
Banned Scripts
You are free to use any scripts you wish provided they do not affect the
normal operations of the server and they are not mentioned specifically below. Scripts
that are commonly known for causing server disruption include large cgi-based message
forums, chat programs, auctions, and banner exchanges. In the event a script affects
normal server and/or administrative operations, TeQSpark reserves the right to disable
the account pending client cooperation and resolution.
Violation of indecency and obscenity laws can result in criminal penalties.
Intellectual Property Rights
Material accessible to you through TeQSpark's Services may be subject to
protection under the United States of America (or any other country) copyright laws,
or laws protecting trademarks, trade secrets or proprietary information. Except
when expressly permitted by the owner of such rights, you must not use the TeQSpark
Service in a manner that would infringe, violate, dilute or misappropriate any such
rights, with respect to any material, which you access or receive through the TeQSpark
Network. If you use a domain name in connection with the TeQSpark Service or similar
service, you must not use that domain name in violation of any trademark, service
mark, or similar rights of any third party.
Defamation
Defamatory speech distributed over the Internet can result in civil liability
for the defamer.
Refusal of Service
TeQSpark reserves the right at its sole discretion to refuse or cancel service.
Violation of any of TeQSpark's Rules and Regulations could result in a warning,
suspension, or possible account termination. Accounts terminated due to policy violations
will not be refunded. Free domains which have been granted for customers paying
annually are released to the customer at the end of there hosting period. Domains
terminated due to policy violations will not be released to the customer.
Spam or Unsolicited E-Mail
You must not use the TeQSpark Network, TeQSpark equipment or any TeQSpark email
address in connection with the transmission of spam, flames, mail bombs, or substantially
similar, unsolicited email messages. Your domain may not be referenced as originator,
intermediary, or reply-to address in any of the above. This prohibition extends
to the sending of unsolicited mass mailings from another service that in any way
implicates the use of the TeQSpark Network, TeQSpark equipment or any TeQSpark email
address. A message is considered unsolicited if it is posted in violation of a newsgroup
charter or if it is sent to a recipient who has not requested or invited the message.
For purposes of this provision, merely making one's email address accessible to
the public will not constitute a request or invitation to receive messages.
If you are found to have spammed, TeQSpark reserves the right to disable your domain
with or without prior warning. In addition, TeQSpark may impose a $50
penalty for each spam policy
violation. TeQSpark solely reserves the right to refuse or cancel service to known
spammers. TeQSpark also reserves the right to determine what violates this policy.
As such, any violation may result in cancellation of services without any financial refund.
Abuse
Any attempts to undermine, slander, libel, threaten, or cause harm to a
TeQSpark server, customer, employee, or the company directly is strictly prohibited
and is grounds for immediate termination without refund. In addition, we will pursue
all attempts to the fullest extent of the law.
Indemnification
Customer agrees that it shall defend, indemnify, save and hold TeQSpark (or it's
employee's/owners) harmless from any and all demands, liabilities, losses, costs
and claims, including reasonable legal fees asserted against TeQSpark, its agents,
its customers, officers and employees, that may arise or result from any service
provided or performed or agreed to be performed or any product sold by customer,
it's agents, employees or assigns. Customer agrees to defend, indemnify and hold
harmless TeQSpark against liabilities arising out of; (1) any injury to person or
property caused by any products sold or otherwise distributed in connection with
TeQSpark server; (2) any material supplied by customer infringing or allegedly infringing
on the proprietary rights of a third party and (3) copyright infringement. Customer
agrees to limit the liability of TeQSpark to the amount paid for service.
Refund and Cancellation Policy
For payment, TeQSpark accepts Cheque, Cash, Credit Cards (Visa, MasterCard, Discover, American Express). TeQSpark invoices can be access from your user's control panel
or it can be provided exclusively via e-mail. TeQSpark does not send out invoices via
postal services.
You may cancel your account at any time and receive a full refund (excluding any
setup fees or domain name registrations fees incurred) if cancelled within our thirty
(30) day money-back guarantee period. To receive this refund, you may not be on a custom package of any sort.
You must be on one of the pre-created packages by TeQSpark that is listed on our
site. You may cancel for any reason.
If after thirty (30) days you wish to cancel your hosting account, you will receive
no refund of any monies already paid to TeQSpark.
However, if customer cancels fifth teen (15) days before recurring monthly billing
date customer will not be billed for the next month and all payments thereafter
will be cancelled with immediate effect.
No refunds on SSL, Domains registrations
Support and Customer Service
All technical or functional support must be intimated
by phone, email at
support@teqspark.com or by opening ticket from client's control panel. Direct
contact to TeQSpark sister concern, parent company or any other subsidiary will
not be entertained or responded and may result into service suspension, deactivation
or cancellation of account without any refund.
Late Payment
Any account whose payment status is not current as of the start of the next billing
period is deemed late. Generally, customers are given a 10 day grace period after
which the account is put on suspension.
You will receive a payment reminder everyday from the start of your payment due
date. If after 30 days payment has not been received or we have not been contacted
regarding payment, your account will be terminated without any further notice. Reactivation
of closed accounts due to delinquency incurs a $50 reactivation fee as well as payment
of the balance due in full. For late payments please email
billing@teqspark.com
to arrange payment.
Cancellation
You must use only one of following methods to deliver a official written notice
of cancellation:
Please fill out the entire
Cancellation Form.
On receipt your account will be pending cancellation within 24 hours. Please include
your name, domain name, username, password and your reason for cancellation.
Disclaimer
TeQSpark will not be responsible for any damages your business may suffer. TeQSpark
makes no warranties of any kind, expressed or implied for services we provide. TeQSpark
disclaims any warranty or merchantability or fitness for a particular purpose. This
includes loss of data resulting from delays, non-deliveries, wrong delivery, and
any and all service interruptions caused by TeQSpark and its employees. TeQSpark
makes a 99% Uptime guarantee.
TeQSpark keeps daily backups of their servers. TeQSpark can accept no responsibility
for any loss of data or consequences arising from this. TeQSpark always advises
clients to back up their site data regularly for its own protection.
TeQSpark furthermore expects that its customers fully comply with all applicable laws concerning
the privacy of online communications and any other policy of TeQSpark. A customer's
failure to comply with those laws will violate this policy.
Finally, TeQSpark wishes to emphasize that in accepting services, customers indemnify
TeQSpark for the violation of any law or TeQSpark policy, that results in loss to
TeQSpark or the bringing of any claim against TeQSpark. This means that if TeQSpark
is sued because of activities of the customer that violate any law, or this policy,
the customer will pay any damages awarded against TeQSpark, plus costs and reasonable
legal fees.
IP Limits
Seo IP limit - Accounts can only use the alloted amount of ip's that come
with a package to use toward seo. If your package does not come with an ip you will
be allowed only 1 ip address for seo. Ip's used for ssl's and valid uses
will never been turned down. If found frauding ip's for seo past these limits the
account(s) will be up for suspension and or termination.
IP class's - TeQSpark can not promise that we will be able to provide different
ip classes on a single server. If we so happen to get more then one class this can
be done. This all depends on what is available from our datacenter.
Due to a shortage of IP addresses around the world each dedicated IP must be requested
via the dedicated IP request form and will only be given if the requester has a
complete and valid reason.
Failure to comply with any of our terms & conditions will result in grounds
for immediate account suspension / deactivation or deletion.
TeQSpark reserves the right to change, edit, or update the policies contained, along with the content on our website at any time for any reason
without notice.
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